• deathbird@mander.xyz
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    1 year ago

    The company (Uber, Instacart, etc) is basically:

    1. An app for drivers/shoppers.
    2. An app for consumers.
    3. The servers to facilitate communication.
    4. A subcontracted call center in India for support and customer service.
    5. A third-party payroll processor.
    6. A handful of administrative people and techs to keep it running. Plus some shareholders to take the money.

    So not counting drivers and contracted services, it’s practically a small business. Seems easy enough to emulate.