i thought i was the only one who knew about this game lol, i agree it’s a very good game & a lot more polished than 2048

thanks for helping keep this place nice :)

same here, the optimist (& diablo fan) in me is hoping that microsoft/xbox will make them a good enough company to where i feel comfortable giving them my money again, but the cynical part of my mind is just telling me that they’ll probably just go “welp, kotick’s gone, diablo 4 on game pass everyone!” then go “hands off” & just ignore the company aside from uploading their games to gamepass & funding them, like they did with arkane. hope i’m wrong though

good fandom sites are the ugliest & most bloated sites i’ve ever seen & used, & the only site that i’ve seen use 25-50% of the CPU (a wiki page with a lot of videos &/or gallery pages will do this every single time) while ublock is actively blocking ads. like, wtf

no problem, hope the refund goes alright

yeah, i’d contact steam if it’s really bothering you but otherwise just wait. steam support is one of the chillest cs teams i’ve ever dealt with so you shouldn’t have any problem either way. also keep in mind a few popular games are on sale atm so they might just be processing some more than usual

I thought this would be an automated process.

not entirely. while steam does auto approve refunds for games that are both owned less than 14 days & played less than 2 hours (not sure if this part is automated or if they train staff to just glance at the playtime & click refund in their ticket system), they still have a refund department to vet & process refunds that fall outside of that category. they’ll send you an email if what you’re refunding doesn’t fit the criteria for automatic approval:

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). Even if you fall outside of the refund rules we’ve described, you can submit a request and we’ll take a look at it.

if you played the game for over 2 hours, even if it’s just by one minute, your request is gonna be in limbo for a while until a support team member gets to it. i’ve had it happen a few times over the years & in my experience it takes anywhere from like 1 or 2 days to as many as 5, depending on how busy it is (steam sales seem to slow them down). i’ve also heard from some on the steam community that even when a refund is auto approved it can sometimes still get stuck in the system for a few days.

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